Fair Use Policy
1. What is this policy for?
We maintain a Fair Use Policy (FUP) so every Meraki customer can use a safe and reliable internet connection. Network resources are shared, and excessive use by a small number of customers can affect everyone else. This policy defines acceptable use to prevent abuse and maintain fair, reliable access.
2. Who does this policy apply to?
This policy applies to all customers using an unlimited Meraki internet package. By using the service, you accept this Fair Use Policy together with our Terms of Service.
3. How does fair use work?
Unlimited packages include a daily high-speed data allowance. After 1 GB is used within a 24-hour period, local Greek network operators may reduce the maximum speed, usually to 0.5 Mbps, until that 24-hour period ends. This helps provide stable service to all customers.
The allowance automatically renews 24 hours after usage begins, restoring access to high-speed data.
Example: if you begin using the service at 10:00, the allowance and speed reset at 10:00 the following day.
4. Why does this policy exist?
The policy is intended to:
- Reduce network congestion caused by exceptionally high data use.
- Provide a consistent and safe internet experience for everyone.
- Respect local network operator restrictions and agreements.
- Prevent automated, excessive tethering, commercial sharing or other misuse.
5. Activities that are not allowed
The following are considered violations of this policy:
- Excessively sharing the connection with many devices beyond normal personal use.
- Automated or extremely data-intensive use, including bulk downloads, peer-to-peer and torrent traffic.
- Reselling or commercially sharing the service with third parties.
- Activities that breach local laws or our network partners’ rules.
6. Monitoring and enforcement
Meraki may monitor data consumption to check compliance. In cases of excessive or unauthorized use, we may take the following measures:
- Temporarily reduce internet speed below the standard restriction.
- Temporarily or permanently suspend service for serious or repeated violations.
- Take other steps needed to protect the network and maintain fair conditions.
7. Customer communication
There is no extra charge if you exceed the daily high-speed allowance. Speed is simply adjusted until the automatic reset after 24 hours.
8. Regional differences
Because of differing technical conditions and local operator agreements, the daily high-speed allowance may vary by location within Greece.
9. Policy changes
Meraki may update this Fair Use Policy. Significant changes will be communicated through official channels. Continued use of the service indicates acceptance of the updated policy.
10. Acceptance and customer responsibility
By purchasing a package and accepting our Terms of Service, you confirm that you have read, understood and accepted this Fair Use Policy. The policy is publicly available before purchase.